Refund & Cancellation

Refund Policy

We understand that circumstances may arise that require adjustments to appointments and services.

Please review our Refund Policy below

Appointment Cancellations

Once a service has been provided, no refunds will be issued.

In the case of appointment cancellations, the paid amount will be held, and it will be deducted from the cost of future consultations.

Refund Request Process

Refunds are generally not applicable after services have been provided.

In exceptional cases where a patient believes a refund is warranted, they can visit our abxphysio clinic in person to communicate their issue.

Cancellation Policy

Patients can cancel appointments by contacting our abxphysio team.

Cancellations made within a certain timeframe before the scheduled appointment may be subject to specific terms and conditions.

Fees Associated with Cancellations

Any fees associated with cancellations will be communicated to patients at the time of scheduling appointments.

Terms for Refund and Cancellation

For appointment cancellations, the paid amount will be held and deducted from the cost of future consultations.

Specific terms and conditions related to cancellations and refunds may be communicated during the appointment scheduling process.

Contact Information

For any refund or cancellation inquiries, please visit our abxphysio clinic in person and communicate your issue with our team or reach out to us our registered support number / email.

Response Time

We will make every effort to address refund and cancellation inquiries promptly. The response time may vary based on the nature of the request.

Effective Date

This Refund and Cancellation Policy is effective as of 1st January 2021